About This Webinar
Up-selling (n) - the process of encouraging members to sign up for additional products and services offered by your credit union.
Is your credit union good at up-selling? In the current marketplace, very little interaction is face-to-face. Members seek services online and money exchanges are often handled via ATM. How do you reach members you can't see?
DigitalMailer's Ron Daly walks through the disconnect facing credit unions and discusses ways to maximize interaction through online channels.
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