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"This past year working with DigitalMailer has been wonderful. You guys are terrific, top notch!"
Danielle McLaughlin, VP of Marketing
Connects FCU
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"I trust DigitalMailer more than any other KCCU partner. They have never failed over the four/five years we have been partners."
Tonni C. Larson, President / CEO
KimCentral Credit Union
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"Your absolute dedication to a job well done, your conscientious attention to detail, and your efficiency never fail to impress me. It is wonderful having DigitalMailer as a partner on whom I can always rely."
Sharon Kozeka
Director, Communications
Northwest Financial LLC
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"We truly appreciate DigitalMailer. As a vendor, we consider you more than that, you are our partner. We can only succeed in providing our members the best service by choosing partners who will deliver on that promise. I have to say that in the years we have partnered with DigitalMailer, you all have consistently shown that your values are aligned with ours - helping us provide the best possible service to our members.
Thanks again!"
Jacqueline Connor, VP-Marketing & Business Development
Belvoir Federal Credit Union
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"We really did not have an Email Management System, we simply had a system that would blast out emails. With the growing "e" world and the advances we are making at the credit union we needed a system that could really deliver. We wanted a system that can send out professional emails and make cleaning up lists easier as I was doing them by hand. That's exactly what we got when we started using DigitalMailer's Automatic Relationship Builder email system!"
Danielle Pappas, Electronic Marketing Specialist
Sperry Credit Union
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"I just want to say how much I appreciate ALL of you at DigitalMailer. You make my job so much easier because you are friendly to work with - you have a quick response time - you always address my questions - and I just want to say that I appreciate you. Whenever I think of all the third parties that we work with - I would rate you NUMBER ONE !!"
Shari Granger, Data Processing
Seven Seventeen Credit Union
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"DigitalMailer's Automatic Relationship Builder 'ARB' continues to exceed our expectations. We sent an email marketing offer first thing in the morning and within three hours we had earned enough revenue from the campaign to cover the ARB's monthly service fee and more. We also saved money on printing and postage by using email. That's what I call AWESOME ROI!"
Jessie Dederer, Marketing Director
NARFE Premier Federal Credit Union
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"DigitalMailer was invaluable to us in the midst of our recent tropical storm. I needed a quick way to inform our members that we would be closed the following day. I sent the E-Alert information on Sunday, expecting that it wouldn't get to our members until Monday. To my great surprise, someone responded immediately to my email and the E-Alert was sent out right away. I am not aware of a company who would respond to me on a weekend. Thanks to DigitalMailer for helping make a weather crisis a little easier!"
Renee Travis, Marketing Director
Keys Federal Credit Union
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"DMI is the very best when it comes to innovative product enhancements and exceptional customer service."
Ron Mintus, Vice President & Manager of Information Technology
Seven Seventeen CU
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"At DOLFCU we knew that our members would prefer electronic statements if they would just try them and it saves the credit union money. We turned to DigitalMailer to send out a "STOP the paper" eLERT and results were amazing! We had a 62% increase in eStatement sign-ups in just 90 days! We also use eLERTs to let members know when an updated newsletter is ready and that generates a strong spike in "unique" hits over the next two days every time we send the announcement. Clearly DigitalMailer helps us communicate more with our members, and more effectively. Plus DigitalMailer's service and response time are fantastic. DigitalMailer makes it fast and affordable so we can concentrate on member service. I recommend them to credit unions of all sizes - communication is crucial to growth!"
Joan Moran, CEO/President
DOLFCU
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"I selected DigitalMailer as our e-mail marketing partner based on their experience, personal service, attention to security, and overall value."
Evan Hitchcock, Marketing Manager
E-Central Credit Union
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"I'm not sure that your efforts regarding phishing are touted in your marketing materials: if not, it would certainly be something worth highlighting. You folks did a great job!"
Michael Beam, CFO
Palmetto Citizens FCU
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"You guys have taken a load off of us in the e-mail marketing area. It is nice to never have to worry about getting them out in timely manner. Being smaller, we are really dependant upon companies such as yours to keep us viable and competitive.
Thank you DigitalMailer!"
Ray Lancaster, President/CEO
Pyramid CU
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"Just wanted to thank DMI, as a whole for making Suffolk FCU one of your success stories for the "Go Green Campaign". And how thrilling it is to be one of the top 3 Biggest Losers! DMI is my most favorite organization to deal with. You all show great professionalism and keep a great relationship going at all costs!"
Stacey M. Hogan, Virtual Branch Manager
Suffolk Federal Credit Union
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"The e-mail promotion did exactly what it was supposed to do: raise awareness and bring members to our website. It also resulted in $1.4 million dollars in new loans in less than a week."
Gerrianne Burks, President/CEO
Northwest Federal Credit Union
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"The folks at DMI have been one of the finest, get it done, get it done right organizations I have had the privilege of working with. Keep it up!"
Bob Theisen, VP of Information Systems
TopLine FCU
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"Thanks very much for the quick turnaround on the "Accounts at a Glance" issue. We're used to going through various hoops and layers of authority with other vendors of online services, so it's great to get a quick and streamlined response and results!"
Duane A. Otremba, VP of Marketing & Technology
St. Cloud Federal Credit Union
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"I haven't worked with an outside firm that has been more responsive, more accommodating, or more effective than DigitalMailer."
Gary Skraba, SVP
First Financial CU
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"DigitalMailer's ability to provide eStatement services to all of our members, whether they use online banking or not, was a key reason we chose them over other providers."
Michael Frankey, President/CEO
Standard Register FCU
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"We use DigitalMailer for our eStatements, e-LERTs and e-Checks. They have been a great organization to work with."
Mike Puzycki
Paragon FCU
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"We were very impressed by the quick, seamless implementation of eStatements provided through DigitalMailer, so much so that we chose to add DigitalMailer's eLERT service as well."
Shay Santos, AVP, Finance and Information Technology
Dane County CU
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"Every time I call, they treat me like I'm their only customer."
Doug Nagel
Nationwide
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"We really did not have an Email Management System, we simply had a system that would blast out emails. With the growing "e" world and the advances we are making at the credit union we needed a system that could really deliver. We wanted a system that can send out professional emails and make cleaning up lists easier as I was doing them by hand. That's exactly what we got when we started using DigitalMailer's Automatic Relationship Builder email system!"
Danielle Pappas, Electronic Marketing Specialist
Sperry Credit Union
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"You guys have taken a load off of us in the e-mail marketing area. It is nice to never have to worry about getting them out in timely manner. Being smaller, we are really dependant upon companies such as yours to keep us viable and competitive.
Thank you DigitalMailer!"
Ray Lancaster, President/CEO
Pyramid CU
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"You and your team are VERY easy to work with. You guys have uploaded a lot of art images for me to use as banners and made some small adjustments to them for us. Not to mention, you have always been ready to help me at the very last minute too!"
Susan Butler, Marketing Director
Tuscaloosa Teachers CU
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"Our credit union management was looking to reduce mailed statement costs. "Going Green" campaign inserts and website encouraged members to enroll for our e-Statements and other electronic services. When DigitalMailer heard of our project, they offered an affordable time- and money-saving email service to help with a one-click e-Statements enrollment process. After the first mailing, our e-Statements enrollments increased 83% from the first month of the campaign with non-home banking members making up 18% of those enrollments. With such proactive and effective service, DigitalMailer continues to be a value-added business partner of Jersey Shore Federal Credit Union."
Scott Van Vorst, Website/Email Administrator
Jersey Shore Federal Credit Union
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"With the One-Click eStatement promotion, we were able to increase our eStatement penetration to 15 percent - a 25 percent increase during this promotion. Within a few short hours of sending our first email, we were pleasantly surprised to see we had already added several hundred new enrollees. It has helped to not only increase awareness of our eStatements and online services, but has also been a great way to help us cut down on some of our printing and postage costs."
Chris Terlinden
Palmetto Citizens FCU
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"I want to say "Thank You" to Carolyn who was able to assist me on Thursday with the final edits to the eStatement message. Carolyn was very patient and stayed late to ensure that our eStatement message was sent out that evening. I want to let the entire DigitalMailer Team know that I really appreciate everything that you do to assist us at Transportation FCU. Keep up the good work."
Lenore Odom, Assistant Marketing Manager
Transportation FCU
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