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Bob Schmidt, AVP eCommerce
InTouch Credit Union
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Janet Cesarini, Spokesperson
TDECU
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NARFE Premier FCU
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Janet Miles
Beacon Resources Corporation (for GPOFCU)
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Dale Debs, VP of IT
Cascade Community FCU
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Bryan Lewis, VP of Marketing
Gold Coast FCU
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Christine Somers, Marketing Specialist
Hudson River Community Credit Union
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Susan King, Marketing
NIHFCU
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Traci Archer, Marketing Manager
Shell Federal Credit Union
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Bryan Gardner, VP of Information Systems
Members Heritage FCU
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Melissa McMahan, VP of Remote Services
ORNL Federal Credit Union
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Daren Swanson, Marketing Director
Minnco Credit Union
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Central Jersey Federal Credit Union
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Chuck Nibbe, VP of Marketing
Co-op Credit Union
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Casidhe Meriwether, Marketing Director
Valero Federal Credit Union
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Duane A. Otremba, VP of Marketing & Technology
St. Cloud Federal Credit Union
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Gary Skraba, SVP
First Financial CU
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Michael Frankey, President/CEO
Standard Register FCU
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Mike Puzycki
Paragon FCU
We were very impressed by the quick, seamless implementation of eStatements provided through DigitalMailer.
Shay Santos, AVP, Finance and Information Technology
Dane County CU
Every time I call, they treat me like I'm their only customer.
Doug Nagel
Nationwide
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Susan Butler, Marketing Director
Tuscaloosa Teachers CU
With the One-Click eStatement promotion, we were able to increase our eStatement penetration to 15 percent - a 25 percent increase during this promotion. Within a few short hours of sending our first email, we were pleasantly surprised to see we had already added several hundred new enrollees. It has helped to not only increase awareness of our eStatements and online services, but has also been a great way to help us cut down on some of our printing and postage costs.
Chris Terlinden
Palmetto Citizens FCU
I want to say "Thank You" to Carolyn who was able to assist me on Thursday with the final edits to the eStatement message. Carolyn was very patient and stayed late to ensure that our eStatement message was sent out that evening. I want to let the entire DigitalMailer Team know that I really appreciate everything that you do to assist us at Transportation FCU. Keep up the good work.
Lenore Odom, Assistant Marketing Manager
Transportation FCU
I trust DigitalMailer more than any other KCCU partner. They have never failed over the four/five years we have been partners.
Tonni C. Larson, President / CEO
KimCentral Credit Union
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Renee Travis, Marketing Director
Keys Federal Credit Union
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Patricia Malatesta, CEO
Vantria FCU
I want to tell you how impressed I am with your responsiveness and that of Digital Mailer. Both during this problem as well as every other time I've had a chance to work with or observe you (either via email or hearing from my staff), your responsiveness, thoroughness, professionalism and follow-through have been outstanding! It's nice to know we've got a partner who's willing to jump in and help when we need it.
Great customer service skills are very rare; we're lucky to have you working with us!
Eric Regner, Vice President of Information Technology
CitizensFirst Credit Union
You are too wonderful! Thank you and the entire DMI team for the exceptional help and support to get this out before the July 4 holiday! You are the best partner EVER!
Sharon Kozeka, Director, Communications
Northwest Financial LLC
We greatly appreciate our partnership with DigitalMailer. They've given us some great solutions over the years and they continue to provide new and innovative ways for us to do better business with our members. DigitalMailer brings value to our organization and their products have allowed us to continue to grow. I personally want to thank DigitalMailer for their flexibility in meeting our needs.
Jason Lindstrom, Chief Marketing Officer
Belvoir Federal Credit Union
We really did not have an Email Management System, we simply had a system that would blast out emails. With the growing "e" world and the advances we are making at the credit union we needed a system that could really deliver. We wanted a system that can send out professional emails and make cleaning up lists easier as I was doing them by hand. That's exactly what we got when we started using DigitalMailer's Automatic Relationship Builder email system!
Danielle Pappas, Electronic Marketing Specialist
Sperry Credit Union
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Shari Granger, Data Processing
Seven Seventeen Credit Union
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Jessie Dederer, Marketing Director
NARFE Premier Federal Credit Union
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Sharon Kozeka
Director, Communications
Northwest Financial LLC
DMI is the very best when it comes to innovative product enhancements and exceptional customer service.
Ron Mintus, Vice President & Manager of Information Technology
Seven Seventeen CU
At DOLFCU we knew that our members would prefer electronic statements if they would just try them and it saves the credit union money. We turned to DigitalMailer to send out a "STOP the paper" eLERT and results were amazing! We had a 62% increase in eStatement sign-ups in just 90 days! We also use eLERTs to let members know when an updated newsletter is ready and that generates a strong spike in "unique" hits over the next two days every time we send the announcement. Clearly DigitalMailer helps us communicate more with our members, and more effectively. Plus DigitalMailer's service and response time are fantastic. DigitalMailer makes it fast and affordable so we can concentrate on member service. I recommend them to credit unions of all sizes - communication is crucial to growth!
Joan Moran, CEO/President
DOLFCU
I selected DigitalMailer as our e-mail marketing partner based on their experience, personal service, attention to security, and overall value.
Evan Hitchcock, Marketing Manager
E-Central Credit Union
I'm not sure that your efforts regarding phishing are touted in your marketing materials: if not, it would certainly be something worth highlighting. You folks did a great job!
Michael Beam, CFO
Palmetto Citizens FCU
You guys have taken a load off of us in the e-mail marketing area. It is nice to never have to worry about getting them out in timely manner. Being smaller, we are really dependant upon companies such as yours to keep us viable and competitive. Thank you DigitalMailer!
Ray Lancaster, President/CEO
Pyramid CU
Just wanted to thank DMI, as a whole for making Suffolk FCU one of your success stories for the "Go Green Campaign". And how thrilling it is to be one of the top 3 Biggest Losers! DMI is my most favorite organization to deal with. You all show great professionalism and keep a great relationship going at all costs!
Stacey M. Hogan, Virtual Branch Manager
Suffolk Federal Credit Union
The e-mail promotion did exactly what it was supposed to do: raise awareness and bring members to our website. It also resulted in $1.4 million dollars in new loans in less than a week.
Gerrianne Burks, President/CEO
Northwest Federal Credit Union
The folks at DMI have been one of the finest, get it done, get it done right organizations I have had the privilege of working with. Keep it up!
Bob Theisen, VP of Information Systems
TopLine FCU
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