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Whether employing a one-time or regularly scheduled survey, financial institution management can measure:
  • Our eStatement Survey Raises Awareness and Increases Enrollment! Click Here to Request More Info.
    Awareness
  • Interest
  • Use (how, how much)
  • Member/Customer Needs and Satisfaction
  • And So Much More

eSurveys can be custom designed or drawn from Industry-specific templates to learn:

  • JimBranch and Call Center Service Satisfaction
  • Online Banking or Lending Use
  • New Product or Service Interest
  • Current Product or Service Awareness
  • And More

eSurveys promote members’/customers' use of products and services by:

  • Promoting Members’/Customers' Awareness
  • "Asking Members/Customers for their Business"

Four eSurvey Service Types:

  • Single Purchase: One-time, custom online survey
  • Silver: Self-service, with access to DigitalMailer’s templates and email invitation service
  • Gold: Full-service (custom and template) surveys, purchased in multi-packs
  • Platinum: Full-service, regularly scheduled, operational surveys

Please send me your Web Survey Report DigitalMailer’s eSurvey services provide:

  • Questionnaire development
  • Online publishing of survey (multi-location)
  • Participant invitations sent via email
  • Response gathering and reporting
  • Email address confidentiality
  • Secure response service available

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