E-strategy firm notes that one-third of women, one-fifth of men fail to back up their data
Self-service, online storage product launched in 2012, now available to nearly 1 million consumers
Redstone Consulting Group LLC. (RCG), a software consultancy firm, and DigitalMailer, Inc. announced today they have signed a strategic agreement in which RCG will offer My Virtual StrongBox to credit unions and community banks
DigitalMailer developed the program in partnership with The Filene Institute, a think tank that analyzes issues affecting the future of consumer finance and credit unions.
The Filene Research Institute is excited to announce a new pilot project, which will improve the cost efficiency and marketing effectiveness of credit unions in an innovative way: delivering targeted brochures electronically.
DigitalMailer will be offering a series of four free white papers to interested parties, entirely via email.
Digital Federal Credit Union (DCU), the $4.3 Billion, 365,000 member Massachusetts-based credit union, is now offering their members access to "File Vault", DCU's branded version of DigitalMailer's newest product, My Virtual StrongBox.
DigitalMailer will showcase My Virtual StrongBox and debut its latest features at FinovateFall 2012 in New York City September 12 & 13.
As the 42nd anniversary of Earth Day approaches - along with news from the U.S. Post Office that 50-cent stamps are "coming soon" - DigitalMailer is making the case to credit unions to embrace earth-friendly tactics such as eStatements.
eDocument firm offers self-service, online secure storage for valuable business and personal papers
SocialVolt, an enterprise social media management provider, today announced it has partnered with DigitalMailer, a leader in providing digital communication solutions to the financial institution industry.
"Our clients did a fabulous job last year, and we're proud of all of them," said Traci McNamara, DigitalMailer Account Manager. "While running the numbers to determine the contest winners, our staff noticed significant increases in eStatement users from other clients, too."
DigitalMailer, a leader in digital communication solutions for the financial industry, has hired Mark Milligan as Vice President, Sales and Business Development.
DigitalMailer will be the exclusive partner for the delivery of SocialSentry to the credit union and mid-sized banking markets.
MeridianLink and DigitalMailer have announced an integration partnership of their online technologies to give financial institutions enhanced customer communication and survey capabilities for loan origination and online account platforms.
To help credit unions across the country keep communication lines open during emergencies, DigitalMailer has enhanced its Exigent911 business continuity contact system to include new recorded voice features and self-service contact imports for employees and members.
After years of providing e-marketing tools to credit unions nationwide, DigitalMailer is broadening its role in response to credit unions' growing demand for guidance in the realm of eStrategy. Drawing from its technical expertise, extensive marketing background and online proficiency, the firm has launched a consulting arm providing integrated strategies for all online applications.
Unique one-click signup program takes foot-dragging out of new eStatements enrollments
DigitalMailer, a CUSO known for its digital communications technology, is adding to its product line a full suite of Compliance Communication tools. The suite combines the company's online communication services and direct mail to tackle the coming compliance challenges in the Dodd-Frank Financial Reform Act of 2010. Among the credit unions implementing the Suite is $2 billion Northwest Federal Credit Union in Herndon, Va.
Nearly 500,000 credit union members have used the NAFCU Services CULookup.com calculators since they were launched in February, 2010. The CULookup.com financial calculators have been extended to include lead generation capabilities using DigitalMailer's Automatic Relationship Builder (ARB) email marketing and secure online form technology. Now credit unions can not only provide online tools for members and prospective members to help manage personal finances and goals, but turn them into live leads with timely and targeted offers to drive lending and other activity.
The Woodbridge, Va. credit union had launched a "For Life" awareness campaign, aligning its products with the different "life stages" of its members - everything from buying a first car, to having a baby, to changing jobs, to entering retirement. To promote the campaign, the credit union realigned its website around this theme.
Prom gowns, smiles, laughter, dancing and chocolate smudged faces were the scene at the Gaylord National Resort and Convention Center (Gaylord) on June 18th when Northwest Federal Credit Union Foundation (NWFCU Foundation) hosted a Night of Magic ball for Children's National Medical Center patients.
DigitalMailer, a leading provider of digital communication services for credit unions, announced the launch of a new online service to address the opt-in compliance requirements of Reg E. In a unique approach, the company used its network of clients to design a Reg E solution created by credit unions for credit unions.
From emails sent shotgun style to personalized "drip" email-marketing campaigns, and from generic notices delivered via mass email lists to tailored mobile alerts delivered in seconds, DigitalMailer, Inc. has been at the forefront of changes in communications technology over the past decade.
DigitalMailer has named its "Biggest Losers" for 2009 - credit unions that have developed successful eStatement enrollment programs. Working with DigitalMailer, 21 credit unions guided more than 17,000 members to make the switch from paper to online statements - a boost for their wallets and the environment.
DigitalMailer, a leading innovator of digital communication products and services for the credit union industry, announced today that it has aligned with leading document services provider Standard Register to provide clients potential savings on electronic and print rendering services.
According to Northwest Federal Credit Union, the days of making member calls to collect late loan payments are growing few and far between. And, it says, the same holds true for the dollars spent and staff time used to mail delinquent loan notices to its members.
In August 2009, $42 million American Spirit Federal Credit Union (Newark, Del.) became the 11th client to sign on with the DigitalMailer/Share One joint program incorporating e-marketing and core processing services.
The two CUSOs first teamed in 2005 to incorporate DigitalMailer's eStatements and eLerts into Share One's core processing and online banking services.
Global Emergency Management, a division of the Global Elite Group has chosen DigitalMailer's Crisis Notification System (Exigent911) to activate and mobilize their emergency response security force during times of national crisis. According to William McGuire, President and CEO of Global Elite, this was a needed next step in the growth of our emergency security response division.
DigitalMailer, Inc. was among the donors making possible the Night of Magic ball for the patients of Children's National Medical Center in Washington, D.C., an event hosted by Northwest Federal Credit Union Foundation (NWFCU Foundation).
Two CUSOs - Callahan Credit Union Financial Services Limited Partnership (CUFSLP) and DigitalMailer, Inc. - have joined forces to help credit unions better plan for communication during emergencies.
The announcement follows the recent NCUA Letter to Credit Unions 09-CU-13, which discusses the need to review and update credit union business-continuity and disaster-recovery plans. NCUA expressed that this is particularly important in the wake of 2009 predictions from the National Hurricane Center and pandemic events related to swine flu.
With just "one click," credit unions are finding significant cost savings, while adding increased security and convenience for their members. The new "One Click" e-statement enrollment program, offered through DigitalMailer and available to clients and non-clients alike, has credit unions seeing real results.
It's the start of the 2009 hurricane season, reminding many of the importance of business contingency planning. With more than 43 percent of the U.S. population now living in a hurricane zone - including thousands of credit union members - it's important to have a well-equipped and well-tested disaster communications plan.
Credit Union Student Choice, a credit union service organization that provides turn-key private student lending services to more than 70 credit unions across the country, has begun using DigitalMailer, Inc.'s Customer Communication Center (CCC) to securely house online reports and other important documents for their credit union partners.
A new partnership between DigitalMailer, Inc. and CU Realty Services is helping both credit unions and their members make the most of today's real estate market. Through various regional networks, CU Realty Services helps credit unions grow their mortgage-lending business. The San Francisco-based CUSO connects participating credit unions with approved real estate agents to create home buying and selling opportunities that benefit credit union members - including earning substantial rebates when selling or buying a home. CU Realty Services currently works with credit unions in 19 states.
This fall's rash of hurricanes underscores the importance of quickly communicating with employees and members when faced with a looming storm or other crisis that could affect credit union operations. So, when Fay, Gustav and Ike slammed into coastal communities in late summer, credit unions relied on DigitalMailer, Inc. to help alert employees and members to the status of their branches, and provide other important information.
With results of more than $1.4 million in new loans in less than a week, Northwest Federal Credit Union is an Automatic Relationship Builder success story."Like a lot of credit unions, we know the benefits of communicating with and marketing to our members electronically,"said Gerrianne Burks, President/CEO of NWFCU.
For the second time in three weeks, Keys Federal Credit Union in Key West, Fla., quickly blasted out an emergency email notice to members alerting them of its closure and emergency plan.
With the season for stump speeches fresh in our minds, the credit union industry has a new resource for information and opinion sharing: www.CUSoapbox.com. Created in the spirit of those early speakers' corners, where citizens stood on real soapboxes to get their points across, the new blog is the latest online platform hosted and built by DigitalMailer.
On Sunday afternoon, with forceful winds and ominous skies signaling the approach of Tropical Storm Fay, Keys Federal Credit Union had to get an update to its members - fast. Members needed storm-related information on accessing their funds, branch closures and plans for the credit union's contingency operations.
For nearly eight years, DigitalMailer, Inc. has helped credit unions market their products and services to their members through online technology. Now, the CUSO is lending its powerful email engine and expertise to another important effort: connecting credit unions and their members to support charitable or community causes.
To reach members with more timely, pertinent and personalized information and product offers, Fort Belvoir Federal Credit Union has repositioned its online marketing strategy, moving from one-size-fits-all efforts to a one-to-one approach. According to the credit union, advances in technology, paired with members' growing comfort level using the Internet (approximately one-third of Fort Belvoir members regularly use its online products), made the timing right time for the change.
With more people embracing the Internet - and, specifically, the convenience of managing their personal business online - DigitalMailer is launching a new, internal tool to help its clients expand the benefits of using digital-communications tools: the DigitalMailer Client Forum.
Since launching its eStatements program in 2000, DigitalMailer, Inc. has helped credit unions improve their member communications and operational efficiencies through the use of digital communications tools. In May, DigitalMailer reached a significant milestone: delivering its 3 millionth eStatement, completed on behalf of Northwest Federal Credit Union.