Net Promoter® score surveys are the effective, easy-to-use solution for finding out how your customers and users feel about your business.
A simple question with a resounding impact on your understanding of the customer. Separate the advocates of your brand from the detractors.
The simple two-question Net Promoter® Score surveys are brandable, simple to use and can be assigned private IDs to prevent duplicate responses.
Data is easy to read in the system and can be exported to CSV for filing and further evaluation. See data as a full set or user-to-user.
DigitalMailer is a valued partner for ORNL Federal Credit Union. Responsive to our needs, quality services to our members, an oustanding relationship overall!
Melissa McMahan, VP of Remote Services
ORNL Federal Credit Union