New regulations mean new compliance procedures and more information to manage. DigitalMailer's Compliance Communication combines the best tools in our delivery suite to increase awareness of changes and drive up opt-in responses.
"The success of this program was a direct result of using multiple channels in concert to reach our members. This was the first time that we have used such a comprehensive communication strategy. The electronic campaign and outbound voice call channels added measurably to our success and made the ease of opting in - easy and convenient. Our partnership with DigitalMailer continues to be an integral part of our electronic strategies and contributed significantly to an early success story"
Gerrianne Burks, President/CEO of Northwest Federal Credit Union.
Manage and assess the true cost of all your communications.
Inform customers of changes via our Automatic Relationship Builder. Track bad emails and bounces to better reach customers. Ready-made, royalty-free templates and collateral available.
Track responses in real time. Send confirmation emails to new "opt-in" customers automatically. Our secure, redundant databases keep your customer information secure.
Call customers with automated outbound calls. Upload contacts and call all targeted numbers at once. Text-to-speech entry fields mean no pre-recording necessary.
Text messaging is the fast, affordable and easy way to reach customers during the day. Send messages to cells and smart phones on any network. DigitalMailer texts are sent via SMS, as opposed to SMTP, to ensure better deliverability rates.
Use all 5 delivery methods or a combination to communicate compliance materials, disclosures, promotions and marketing materials to your customers. For example, use our Secure Forms for loan applications, then pass customer information on to our Email Marketing to send pre-formatted marketing emails to customers.
Northwest Federal Credit Union reached out to over 7,900 members with print, email and voice messaging from DigitalMailer.
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