Deal with delinquent members early by sending an email at five days late. The Automatic Relationship Builder (ARB) sends emails to late members with a simple message -"Did you forget about us?" - and information about their missed payment.
Export lists from your collection software and upload via FTP to our system. Emails are generated automatically with dynamic text inserts (names, dates, amounts, etc.)
Email reminders are low pressure, non-threatening messages that remind your customers and members that they owe you money. Supplement letters and calls with these simple messages.
Send emails whenever you want - daily, weekly, bi-weekly - or even send reminders to members before the deadline.
Northwest Federal Credit Union reduced their collection workload by 72% for two months straight.
"I want to say "Thank You" to Carolyn who was able to assist me on Thursday with the final edits to the eStatement message. Carolyn was very patient and stayed late to ensure that our eStatement message was sent out that evening. I want to let the entire DigitalMailer Team know that I really appreciate everything that you do to assist us at Transportation FCU. Keep up the good work."
Lenore Odom, Assistant Marketing Manager