Customer Communication Center (CCC)

Customer Communication Center (CCC) - DigitalMailer

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Give your members and customers the best.

The Customer Communication Center

With the Customer Communication Center, you get:

eStatements from one of the premier eStatement providers in the credit union industry. We bring our customizeable, dynamic, printer-friendly eStatements into the CCC and let customers have access to a minimum of 18 months worth of eStatements.
Notices previously printed and mailed can now be hosted inside the CCC with a corresponding email sent to the member to notify them of the event.
Single Sign-On can link all your online banking channels and give members/customers access to multiple accounts and online services in one sitting.

Enhance your relationship with your members/customers -- eStatements provide you with customized marketing opportunities.
Reduce postage and printing costs -- Significantly reduce your business' cost of sending monthly or quarterly statements.
Increase your marketing time -- Reach your members/customers faster. Businesses with national and international members/customers can avoid long mailing delays. New promotions will reach your valuable members/customers quickly.
Increase your online presence-- Combine with email marketing, online banking, and your website to extend your online relationships.

Save with all of DigitalMailer's online document services

What our clients are saying about the CCC
"At DOLFCU we knew that our members would prefer electronic statements if they would just try them and it saves the credit union money. We turned to DigitalMailer to send out a "STOP the paper" eLERT and results were amazing! We had a 62% increase in eStatement sign-ups in just 90 days! We also use eLERTs to let members know when an updated newsletter is ready and that generates a strong spike in "unique" hits over the next two days every time we send the announcement. Clearly DigitalMailer helps us communicate more with our members, and more effectively. Plus DigitalMailer's service and response time are fantastic. DigitalMailer makes it fast and affordable so we can concentrate on member service. I recommend them to credit unions of all sizes - communication is crucial to growth!" Joan Moran, CEO/President DOLFCU