eLerts, Alerts, eStatements, e-Statements, e-LERTS, e-CHECKS, credit unions, financial institutions, customer service, communication, DigitalMailer

DigitalMailer’s Customer Communication Center

DigitalMailer’s Customer Communication Center (CCC) is the industry’s first online solution delivering the promise of self-service, interactive communication, and targeted promotion -- all within a secure, single-point-of-access online platform.

Financial institutions wish to provide their customers with online access to documents, alerts, secure communications, and more. The largest institutions can build solutions to pull together the various back-end and vendor systems that produce and deliver statements, notices, email and mobile messaging, and more. They can even deliver targeted promotions generated by account and demographic data in their myriad systems. And provide it all through a single-point-of-access. But other financial institutions cannot.

DigitalMailer’s “CCC” provides your institution the opportunity to match, even exceed, your competition’s ability to serve customers online. With our “CCC” you can:

Provide SELF-SERVICE access to:

Statements (account, credit card, mortgage, etc.)
Notices
Tax documents

Provide COMMUNICATION opportunities:

Marketing or account A-Lerts (email or mobile messaging)

Targeted promotion via email

Surveys

Member voting

And, you can deliver TARGETED PROMOTIONS while serving customers:

Banners

Onserted messages

1-to-1 offers

And More